VoIP, which roughly stands for Voice over Internet Protocol, has become one of the most popular ways to provide your business with an effective and efficient phone line. VoIP is used to substitute your public telephone system, and it allows you to conduct all sorts of communication activities through your computer. VoIP has also reduced the cost of voice communication overall, because calls using VoIP are much more affordable than those using traditional phone lines. But if you’re not exactly set on switching your current VoIP provider, or don’t want to have to make any changes to how you use your current phone lines, there are other options available that may be better for you.
One of these options is provided by hosted PBX, or virtual PBX. A hosted PBX basically means that you have a single IP address that provides you with all of the features and capabilities of a typical telephone system – but without the cost and maintenance headaches that come with maintaining a conventional phone system. A majority of hosted VoIP phone service providers today offer hosted PBX services for businesses in either the U.S. or the U.K., but companies outside of these countries can also purchase and integrate hosted VoIP solutions into their existing phone systems. Hosted PBX solutions are very flexible and often incorporate a number of different functions and features that can enhance productivity and provide a greater number of features and options that would be otherwise not possible.
Hosted VoIP solutions also offer a number of different options for you to consider.
For example, a high-speed internet connection is commonly provided by many providers, and these connections can be extremely reliable and high quality. Many companies also offer VoIP calling plans that include high-speed internet as part of their service plan, or a number of plans that offer free high-speed internet access for a set amount of time. Business VoIP services are available for both small and large companies with dedicated lines and multiple locations.
If your office has multiple locations, then it may be a good idea to purchase a server to operate all of your offices, instead of dedicated phone systems. Servers are great for multiple-location offices and if you have offices located around the world, then you can easily integrate VoIP calling between all of your locations. Another advantage of servers is that they usually come with security measures in place, such as firewalls and anti-virus software. You may want to choose a high-speed internet connection over dial up or cable if you regularly make international calls. With a high-speed internet service, you can receive voicemails and faxes in a fraction of the time, and the best phones have voice calling features that allow you to make international calls at rates much lower than what you would pay for regular phone services.
In addition to making international calls at reduced rates, some VoIP phones come with features that allow you to reduce your overall phone bill. One such feature is SIP trunks, also known as session resuming. VoIP trunks are basically an extension of your normal telephone number. Instead of having just one phone number for your business, you can have various extensions throughout the day, complete with a caller ID and even an answering machine. Using a SIP trunking program, you can save large amounts of money by reducing your long-distance calling costs.
For those who don’t have a lot of money to spend on a VoIP phone call, a traditional landline is usually the best option. The biggest disadvantage of a landline is that you will probably be limited to local calls only – you can’t place calls anywhere else within the country. This isn’t a problem if you only use the internet for email and chat rooms, but if you need to contact customers at their homes or offices, it can be very frustrating. If you are looking to save money on both your long distance and local calling costs, a VoIP phone call may be your best option. These phones are able to place calls anywhere within the United States and even some parts of Canada.
Another benefit of switching to a VoIP phone system is the increased productivity and efficiency that you’ll experience.
Because these systems utilize VoIP technology to transmit audio data, it is possible to run a call center with only a fraction of the resources that are typically needed. Instead of paying for multiple phone lines dedicated to the entire company, you only need one line that receives and transmits real-time phone information. This means there is no additional infrastructure required, allowing you to create more office space or hire employees with fewer employees.
- Switching from a landline to a VoIP is an easy decision.
- While the upfront costs are higher than most on-premise phone systems, the long-term savings offered by the lower overhead and real-time functionality make it well worth the investment.
- To learn more about VoIP Phone Service and other companies like it, please visit the VoIP Certifications website.